Privacy Policy
Last updated: 20 May 2025
Introduction & Scope
Strive Marketing Services ("Strive", "we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy applies to all users of our website (strive.co.za) and describes how we collect, use, store, share, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you: When you complete forms on our website, request quotes, subscribe to our communications, or contact us for support.
- Automatically: Through cookies and similar tracking technologies that collect information about your device, browsing actions, and usage patterns when you interact with our website.
- From third parties: Where permitted by law, we may receive information about you from our insurance partners or service providers to facilitate your requests.
Purpose of Data Use
We use your personal information for the following purposes:
- To provide you with insurance comparison quotes and related services.
- To communicate with you regarding your quote requests, policy options, or services you have expressed interest in.
- To send you marketing communications about our services or our partners' products, only if you have opted in (you may opt out at any time).
- To improve our website, services, and user experience by analyzing usage data and feedback.
- To comply with legal and regulatory requirements.
Data Sharing & Storage
We do not sell your personal information. We may share your information with:
- Insurance partners: With your consent, we forward your details to licensed insurance companies and brokers so they can provide you with competitive quotes. These partners are required to use your data only for the purpose of providing quotes and to comply with data protection laws.
- Service providers: We use trusted third-party service providers (such as website hosting, analytics, or customer support) who may process your data on our behalf. These providers are contractually obligated to keep your information confidential and secure.
- Legal obligations: We may disclose your information if required by law or to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be bound by this Privacy Policy.
Your personal information is stored securely on our systems. We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Lawful Basis & Consent under POPIA
We process your personal information only where there is a lawful basis to do so, including:
- Your consent (for example, to receive marketing communications or to share your details with insurance partners).
- To fulfill a contract or provide a service you have requested.
- To comply with legal obligations.
- Where it is in our legitimate interests and does not override your privacy rights.
Where we rely on your consent, you may withdraw it at any time by contacting us (see below). Withdrawal of consent will not affect the lawfulness of processing before withdrawal.
International Data Transfers
Your personal information may be processed or stored on servers located outside of South Africa. If we transfer your data internationally, we will only do so to countries with adequate data protection laws or ensure that appropriate safeguards (such as contractual clauses) are in place to protect your information. By using our website and services, you consent to such international transfers as required for processing.
Your Rights under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct or update your personal information if it is inaccurate or outdated.
- Deletion: Request deletion of your personal information when it is no longer necessary for us to retain it.
- Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdraw consent: Withdraw any consent you have given us to process your information.
To exercise any of these rights, please contact us using the details below. We may require proof of identity before fulfilling your request and will respond within a reasonable time frame in accordance with applicable law.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Information Regulator
If you believe your personal information has been processed in a manner that is not in accordance with this policy or POPIA, you have the right to lodge a complaint with the South African Information Regulator:
Updates to this Policy
We may update or revise this Privacy Policy from time to time. Any changes will be effective once posted on this page, with the "last updated" date adjusted accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of those changes.